The digital transformation of the semi-trailer industry has made significant progress in the field of production workshops. The intelligent design software suite plays a key role, in which the CAD/CAM integrated design platform allows designers to build accurate design blueprints in a three-dimensional virtual environment, simulate product performance, and can be accurately connected with production equipment, greatly shortening the cycle from design to production. In addition, the Design Data Management system is responsible for storing, managing and sharing design data, supporting team collaboration while keeping data secure. The automatic production equipment and supporting systems are also excellent, and the intelligent welding robot workstation is composed of high-precision welding robots, which can ensure the quality and speed of welding. The Device Health Management system (EHM) collects data from sensors, builds a device health model, and realizes fault warning and maintenance planning.
In the field of logistics scheduling, related digital products are also improving industry efficiency. With the help of GPS and GIS technology, the intelligent logistics tracking and scheduling platform realizes the functions of real-time positioning, monitoring and track playback of vehicles. Its intelligent route planning and optimization module comprehensively considers various factors, plans the optimal route and can flexibly respond to emergencies. Logistics big data analysis and decision support system is also very important, in which the data collection and integration platform is responsible for integrating all kinds of transportation data, and the big data analysis and prediction tool uses data mining and other technologies to build demand prediction models, analyze costs and customer needs, provide decision-making basis for transportation enterprises, help optimize operations and improve service level.
At the customer service level, digital transformation has also brought many innovations to the semi-trailer industry. A digital platform for customer relationship management (CRM) has emerged that integrates a full range of data, including basic customer information, past order history, shipping demand preferences, and feedback evaluations. With the help of intelligent data analysis function, enterprises can gain in-depth insight into customer behavior patterns and potential needs, and then provide customers with more personalized and customized service solutions. For example, according to the type and weight of long-term transportation of goods, recommend the most suitable semi-trailer model for customers, and provide targeted vehicle maintenance suggestions; When customers have new transportation project needs, the platform can quickly call historical data, accurately estimate transportation costs and time, and improve customer consultation response speed. In addition, through online communication channels to maintain real-time interaction with customers, timely solve the problems encountered by customers in the transportation process, enhance customers' trust and loyalty to the enterprise, win greater advantages for the enterprise in the fierce market competition, and promote the semi-trailer industry to continue to move towards customer-centric high-quality service direction.